Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing and using Nexora Spark ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

Nexora Spark is a B2B lead generation platform that uses Google Places API to help businesses find and collect qualified leads. Our service includes:

  • Lead generation using official Google Places API
  • Data export in CSV format
  • Multi-tenant account management
  • Credit-based pricing system
  • Analytics and reporting tools

3. User Accounts

To use our service, you must create an account. You agree to:

  • Provide accurate and complete information
  • Maintain the security of your password
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use
  • Be at least 18 years old to use our service

4. Acceptable Use

You agree to use our service only for lawful purposes and in accordance with these terms. You agree NOT to:

  • Violate any applicable laws or regulations
  • Use the service for any unlawful or prohibited purpose
  • Attempt to gain unauthorized access to our systems
  • Interfere with or disrupt the service or servers
  • Use automated systems to access the service without permission
  • Resell or redistribute our service without authorization
  • Use the service to send spam or unsolicited communications

5. Compliance with Google Policies

Our service uses Google Places API and must comply with Google's Terms of Service and API policies. By using our service, you agree to comply with all applicable Google policies and acknowledge that any violation may result in service termination.

6. Payment Terms

Our service operates on a credit-based system:

  • Credits are consumed when leads are successfully generated
  • Unused credits do not roll over between billing periods
  • All payments are non-refundable except as required by law
  • We reserve the right to change pricing with 30 days notice
  • Failed payments may result in service suspension

7. Data and Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information. By using our service, you consent to the collection and use of information as described in our Privacy Policy.

8. Intellectual Property

The service and its original content, features, and functionality are owned by Nexora Spark and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

9. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the service at any time with or without notice.

10. Limitation of Liability

To the maximum extent permitted by law, Nexora Spark shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses resulting from your use of the service.

11. Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will cease immediately.

12. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

13. Governing Law

These Terms shall be interpreted and governed by the laws of the State of New York, without regard to its conflict of law provisions. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in New York.

14. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@nexoraspark.com
Address: 123 Business Street, New York, NY 10001
Phone: +1 (555) 123-4567