Privacy Policy

Last updated: January 1, 2025

1. Introduction

Nexora Spark ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our lead generation platform and services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email address, phone number)
  • Company information and job title
  • Payment and billing information
  • Account credentials and preferences
  • Communications with our support team

2.2 Lead Data

Our platform generates and stores business lead information, including:

  • Business names and contact information
  • Addresses and geographic locations
  • Phone numbers and websites
  • Business ratings and reviews
  • Industry categories and business types

2.3 Technical Information

We automatically collect certain technical information, including:

  • IP addresses and device information
  • Browser type and version
  • Usage patterns and platform interactions
  • Log files and error reports

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our lead generation services
  • Process payments and manage subscriptions
  • Communicate with you about your account and our services
  • Improve our platform and develop new features
  • Ensure compliance with our terms of service
  • Protect against fraud and unauthorized access
  • Comply with legal obligations

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors who assist in operating our platform
  • Legal Requirements: When required by law or to protect our rights and safety
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • Consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. Lead data is retained according to your account settings and subscription plan.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Access and receive a copy of your personal information
  • Correct inaccurate or incomplete information
  • Delete your personal information
  • Restrict or object to certain processing activities
  • Data portability
  • Withdraw consent where applicable

8. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.

9. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@nexoraspark.com
Address: 123 Business Street, New York, NY 10001
Phone: +1 (555) 123-4567